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Tuesday, December 16, 2025

Ben’s Pals Is on a Mission to Assist Hospitality Staff With Habit | Options







Andrew Whitney



The statistics surrounding dependancy inside the hospitality group are alarming.

“There are an estimated 15.5 million restaurant staff nationally, and an estimated 2.5 million are fighting alcohol and drug abuse,” says Charleston, S.C.-based trade veteran Mickey Bakst. He ought to know. In his 40-plus years managing famend eating places, Bakst struggled with sobriety himself.

“Once I obtained sober, no one would sponsor me in AA except I stop my job,” he says. “I didn’t meet one other restaurant individual for in all probability three or 4 years. So right here I’m. I simply gave up my two greatest pals — medicine and alcohol, proper? And also you’re telling me I’ve obtained to surrender the opposite issues that I really like? That sucks.”

Sober since 1982, Bakst noticed the impression that alcohol and medicines had been having on his beloved trade, and he reached out to James Beard-nominated restaurateur Steve Palmer of Indigo Street Hospitality to debate what they may do to assist. Collectively they based a help group for hospitality staff known as Ben’s Pals.

“Ben’s Pals began in November of 2016,” says Bakst. “The true impetus was me being sober for 40 years and Steve being sober on the time, I don’t know, 15 years, and us seeing so many individuals destroy their lives or lose their lives. That was the impetus for us saying, ‘We now have to do one thing.’ We’d meet on Saturday mornings, and we might speak about, ‘Did you hear about this individual?’ Or, ‘Did you hear about this individual?’ And we’d additionally each say, ‘We’re too busy to do something about it.’”

Bakst’s tipping level got here when he was internet hosting a particular brunch for Michelin-starred chef Daniel Boulud in Charleston. “I had a room stuffed with icons,” Bakst remembers. “Ruth Reichel was there, Danny Meyer was there. There was a room full of individuals, they usually had been my visitors at a brunch at Le Farfalle.”

“A younger child by the title of Drew Tursi was the [chef de cuisine], and that day he cooked for all of his heroes and his icons,” he says. “And he went house that night time and drank and drugged himself to dying in celebration. That form of cracked me.”

Palmer had already suffered an identical trauma the 12 months earlier than. “Steve had a pal come and assist him open a restaurant in Florence, S.C.,” Bakst recounts. “The pal was working with three different sober cooks on the road, and he didn’t present up for work. Steve went and located him in a lodge room with a bullet wound to his mind and bottles of booze surrounding him. Steve had no concept that individual had been in therapy 4 or 5 instances, and that individual’s title was Ben Murray. And because of Ben taking his life, Steve and I stated, ‘Sufficient is sufficient!’ and we created Ben’s Pals.”

The thought was easy. The pair of restaurant execs began spreading the phrase that they had been going to assemble folks collectively in Charleston and supply assist to anybody within the trade who wanted it.

“They’re all coming collectively to assist one another discover that path to sobriety,” Bakst says. “And that’s all we’re about. We’re not psychological well being consultants. We’re not docs. We’re simply individuals who know how you can keep sober and are attempting to assist others within the trade be sober.”

A pair dozen folks confirmed up for the primary assembly, however quickly folks began visiting from different cities. Ben’s Pals has grown to twenty-eight cities, with two extra teams at the moment within the strategy of formation. The group hosts 17 nationwide Zoom conferences every week, together with a day by day noon assembly at 1 p.m. Jap time and a post-shift assembly 5 nights per week at 11 p.m.

Native teams host in-person conferences weekly, and in Nashville, Black Hawk Farms COO and former chef Andrew Whitney leads the Ben’s Pals gathering each Thursday for an hour beginning at 11 a.m. at O-Ku in Germantown. It’s normally a small group — by no means greater than 10 individuals — however it’s a group. “We’re on a first-name foundation, so it’s quasi-anonymous,” explains Whitney. “We share post-shift battle tales and coping mechanisms. We’re all in the identical boat. We’ll sit on the patio if the climate is sweet.”

Whitney is aware of, like most individuals, his path to and thru sobriety is exclusive to him. “I spent the primary 5 to 6 years making an attempt to determine what sobriety was,” he says. “I didn’t discover a like-minded group in conventional AA conferences. It was laborious to seek out the correct place in the correct room.”

When he found the native Ben’s Pals chapter virtually 4 years in the past, he knew instantly he was in the correct place. “I felt the moment shared journey at that assembly,” says Whitney. “It created an intense feeling of discovering a spot, and I’ve met extra sober folks within the final 5 years on the Zooms, simply caring for others and offering group.”

Bakst explains {that a} Ben’s Pals assembly has each similarities and variations to the standard path by means of Alcoholics Nameless.

“No one’s paid,” Bakst says. “We comply with the AA mannequin within the sense of how we do it, however now we have barely completely different necessities. Anyone who leads a gathering must be not less than two years’ sober. They’ve to return to the conferences, and I’ve to see them there. They need to contribute. They need to get a really feel of who we’re and what we do. 

“I stated we adopted the AA mannequin, however the actuality is we’re completely different from AA,” he continues. “We open our doorways to anyone. I don’t care what drug you utilize. I don’t care what you drank. We’re open to anyone. We consider that an dependancy is an dependancy. We now have meth addicts coming. We now have heroin addicts, opioid addicts. So we’re open to all people.”

One other distinction is the angle towards what AA calls a “greater energy” — one thing Bakst is aware of is a private matter. “We don’t concentrate on God,” he says. “Steve is speaking about God on a regular basis. I don’t ever take into consideration God. God saved me out of AA for six years, from the time I first tried, to the time I obtained sober. It’s not my factor. We definitely help something that individuals consider, however we’re not God-focused in our conferences. I additionally consider in choosing and selecting the elements of AA that give you the results you want. Not every little thing works for everyone. ”

“I attempt to lead with curiosity and supply help,” says Whitney. “I would like folks to know that the assembly is there for them, and also you outline what that assistance is. For me, I say I didn’t drink yesterday, I didn’t drink in the present day, and I don’t plan on consuming tomorrow. That’s the very best I can do in the present day. That is very, very rewarding work, and I’m lucky to be able to do it.”

Woven among the many altruism of Ben’s Pals’ efforts is a tragic reality in regards to the trade in the present day. “Right here’s the truth,” says Bakst. “That is self-centered for the restaurant trade. They will’t afford to lose staff anymore, and so Ben’s Pals helps folks not have to go away and keep there.”

“If any person in 1990 or 2000 got here to work drunk, I informed him to get the fuck out and don’t come again,” he says. “Disgrace on me! Now individuals are listening. Plenty of the work that I do is speaking with HR departments that need to know how you can take care of their staff.”

Bakst is happy to see incremental change within the trade.

“I believe eating places in the present day are doing issues which can be actually constructive,” he says. “They’re reducing out shift drinks. They’re beginning run golf equipment and yoga golf equipment. I do know eating places which can be doing household meal on the finish of the night time in order that the folks have a strategy to unwind, which I believe is unbelievable. Any individual makes a giant pot of meals earlier within the day, they usually roll it out when the shift is finished. And all people sits round and unwinds.”

And a few of them would possibly even log right into a Zoom name afterward. 

Should you’re a hospitality employee who wants assist coping with dependancy, go to bensfriendshope.com/conferences or name a Ben’s Pals crew member at 843-990-8001. Andrew Whitney additionally welcomes inquiries at andrewgwhitney@gmail.com.

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